Privacy Policy
Your privacy is extremely important to us. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online.
Our Other Services
Our Privacy Policy Statement
As described in EU privacy law and information security, this is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What Personal Information Do We Collect From The People That Visit Our Blog or Website?
How Do We Collect Information?
- To provide you with a service and issue contracts / agreements
- To improve our website and services in order to better serve you as a client
- To allow us to better service you in responding to your customer service requests
- To administer a contest, promotion, survey or other site features
- To ask for ratings and reviews of services or products you’ve purchased
- To follow up correspondence (i.e. live chat, email or phone enquiries)
- To configure a service or product externally i.e. Google Analytics
- To provide material and correspondence by post
How Do We Protect your Information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology with our third-party payment provider (GoCardless). We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers for added peace of mind.
How Can I Amend Or Remove My Personal Information?
Who Are Our Sub-Processors?
Below we have outlined organisations who act as a sub-processor on behalf of Lowaire. These are organisations who hold, store or process data on behalf of Lowaire and have been audited for GDPR compliance.
- Site Ground (servers)
- Google, Inc
- Let's Encrypt
- Cloudflare, Inc
- Freshworks, Inc
- GoCardless
- PandaDoc
- Any other wholly-owned Lowaire or Big Web Creation Ltd subsidiary organisations.
Website Cookies
Third-party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We Have Implemented The Following:
- Google Display Networks Impression Reporting
- Google Analytics
- Demographics and Interests Reporting
- Clicky Analytics
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Google Products
We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
Third-party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Opting-out
how Does Our Site Handle Do Not Track Signals?
As an ethical organisation we have and always will honour Do Not Track signals and Do Not Track notifications. We will never plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does Our Site Allow Behavioral Tracking?
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur we will:
- Contact our third-party processor(s) in order to put into place our data breach procedures and processes
- Inform affected individuals without undue delay about a breach when it is likely to result in a high risk to their rights and freedoms
- Inform the supervisory authority for our processing activities
- Notify the Information Commissioner's Officer (ICO) of a breach within 72 hours of becoming aware of it, even when we do not have all the detials
- Put into place our process to assess the likely risk to individuals as a result of a breach
- We may also temporarily remove access to our service completely, in order to mitigate damage and protect sensitive data we hold.
To Be In Accordance With Canspam
We agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
Coppa (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. However, it’s important to note, that we do not market our services to children under the age of 13 years old.
Contacting Lowaire
By post: Lowaire, 74 Charnwood Road, Shepshed, LE12 9NP, United Kingdom
By phone: 01509 357587
By email: info@lowaire.com
Last Edited: 13-11-2020
