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How to Remove a Bad Google Review

How to remove a google review

should you remove the review?

Google reviews can determine the success of your business and unfortunately, there are people out there that will leave negative/false Google reviews. But can you do something about this?

 

Having a mix of mainly good and a few bad reviews on Google isn’t always a bad thing, it can show customers that you are real and that sometimes, things don’t go to plan. With negative reviews, it’s always best to respond with something positive to show that you have listened and understood their issue. But with fake/nasty reviews sometimes the best thing to do is to remove it. 

 

Throughout the article we will walk you through the process on how to delete a bad review:

How to remove a bad google review?

Register yourself on Google as the business owner and enter the businesses details on Google.com/business.

In the menu you can select the ‘Reviews’ 

The three dots will be in the top right hand corner of the review. 

This then prompts Google to review your request. It may take a while for google to make a decision but you could draw more attention to this by getting others to report the review. 

If Google decides to keep the review you can then report the review to Google Small Business Support. 

How To Remove A Google Review

How to report a review to google small business support?

Register yourself on Google as the business owner and enter the businesses details on Google.com/business.

In the menu you can then select the ‘Reviews’ 

The three dots will be in the top right hand corner of the review. 

This then puts you in contact with someone at Google to discuss the review.

You can tweet the Google My Business team @GoogleMyBiz from your business account and someone will take things from there. 

How to remove a bad google local review?

Use your login details for your business account.

In your browser.

You will see all your businesses reviews.

Locate the review you want to remove.

Google will walk you through the next steps.

How To Remove A Bad Google Review

More Advice

By now you should be able to remove any fake/inappropriate reviews that you may find on your account. Remember, if it is just a complaint you are best to acknowledge the issue and make it right for the customer.

 

If you are still struggling with getting a review removed feel free to get in touch with a member of our team on 01509 357587 or by contacting us at [email protected].

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